Mountain Vacationing at Pictustay Pocono Mountain Villas

                          We want your stay at Pocono Mountain Villas to be seamless. Below are some answers to our most frequently asked questions. 

                                               Location & Transportation 

Q: Where is Pictustay Pocono Mountain Villas located?

Located in the serene Pocono Mountains, Pocono Mountains Villas is a hidden treasure for mountain vacationers seeking relaxation & adventure.

Learn more here or explore with Google Maps

Q: What's the closest airport to Pictustay Pocono Mountain Villas?

There are two airports in proximity to Pictustay Pocono Mountain Villas. The Lehigh Valley International Airport (formerly Allentown–Bethlehem–Easton International Airport), & Newark Airport. 

Q: Is there transportation available to and from the airport?

Unfortunately, we do not provide transportation to & from our property. 

Q: Is there valet parking?

No, we do not offer valet parking. We offer self-parking during your stay.

                                                               Resort

 Q: Is there a resort map?

Yes, a resort map can be picked up in our lobby. 

Q: Are Pictustay Pocono Mountain Villas amenities and dining available for non-guests?

Yes! Our amenities and restaurant are open to both guests and non-guests. 

Q: Is there a security deposit?

Yes, a $250 security deposit hold is required to cover potential incidental charges in addition to room, tax, and resort fees. This deposit will be placed on the guest's credit card upon arrival.

Q: Do you offer day passes?

Day passes are not available. But our on-site amenities are available to non-guests to reserve during the year.

Q: Is there a kids' club?

We do not have a kid's club, but we do offer a variety of amenities for little ones, teens, and young adults.

Q: Is there a fitness center?

Yes, we have a fitness center to help maintain any activity level of fitness.

Q: Are pets allowed?

Pets & emotional support animals are not permitted at Pocono Mountain Villas. Only Service animals are allowed. 

                                                     Accommodations

Q: Do all Villas and Studios have a kitchen with supplies?

Yes, Villas and Studios have a fully equipped kitchen or kitchenette with stocked necessary kitchen tools in the drawers and cabinets for all your cooking needs. Just bring the ingredients!  

Q: Is there a sundry located on-site for groceries or vacation supplies I forgot at home?

We do not have a sundry on the property.

                                                          Reservations

Q: How do I modify or cancel my reservation?

Access the cancel or modify link on your initial booking confirmation email or call a member from our rental reservations team at 855-849-2205 or by email at rentalreservations@exploriaresorts.com. 

Q: What time is check-in/ check-out time?

Check-in time starts at 4:00pm local time. If your accommodation is ready before 4:00pm our staff will contact to help with an earlier check-in process. Please note, that during peak seasons, check-in times may be slightly delayed, but our staff will do their best to assist you. 4:00pm check-in is NOT guaranteed. 

Check-out time is at 10:00am. Any late checkout must be approved by a member of our guest services and requested ahead of time. Late check-out charges will apply and are subject to availability only.

Q: Do you offer any promotions?

Please check our promotions page for any current promotions. Learn more here.

Q: How do I book on-site experiences and activities?

All on-site experiences and activities can be booked through our website.

                                                            Dining

Q: Do I have to make reservations?

No reservations are required! You have the flexibility to dine in or place a to go order.